POS
Features
Network and Connectivity
Orders Hub
Tips
Ticket and Register
- Failed to Get Service Charges Error
- Failed to Update Note Error
- Table Already Occupied Error
- Failed to Void Ticket Error
- Failed to Load Ticket!
- Failed to delete ticket!
- Failed to Update Ticket!
- Failed to Create Ticket!
- Table Showing Occupied After Ticket Paid
- Tickets Showing an Incorrect Remaining Balance
Split Ticket
Device and Session
Cash Drawer
Billing & Payments
Splash and App Startup
Fixing Common Tip Problems on Your POS
Quick Fixes for POS Refund and Return Issues
Quick Fixes for General Payment issues
Fixing Card Payment Errors and Issues
- Understanding Terminal Reconnected Notifications & Status
- Resolving USB Permission Denied Errors for Card Readers
- Troubleshooting Terminal Disconnection & Automatic Reconnection Errors
- Fixing GPS Disabled Errors for Card Readers
- Error: Cancellation failed
- Payment processing failed
- Intent creation failed
- Payment method not properly configured
- Adyen payment method is not properly configured
- The payment device is offline
- Error: Payment device is not ready. Please check connection.
- Error: Your payment was declined. Please check your payment method.
Fixing Cash Payment Errors and issues
Fixing Gift Card Payment Errors and Issues
Fixing Discount Related Issues
Fixing Custom Items Related Issues
- Resolving Missing Custom Modifier Name or Price Errors
- Resolving Exceeded Custom Modifier Price Limit Errors
- Resolving Negative Price Errors
- Resolving Missing or Invalid Item Name and Price Errors
- Resolving Missing Sales Category Selection Errors
- Resolving Missing Station Selection Errors for Custom Items