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Fixing Zero Percent Discount Percentage Errors

What This Means

This error occurs because zero percent was entered for the discount. The system requires a valid value above zero to apply a percentage-based discount to a transaction. 

How to Fix It

To apply a valid discount percentage, follow these exact steps:

  1. Review discount entry: Locate the discount percentage input field.
  2. Enter valid percentage: Enter a percentage value greater than 0.
  3. Apply discount: Save or apply the updated percentage to update the transaction.

Still Need Help?

 If you have entered a percentage greater than 0 and the system still flags the percentage as invalid, please contact our Support Team for further assistance.