---
title: Fixing GPS Disabled Errors for Card Readers
description: "Steps to resolve the \"GPS seems to be disabled\" error for card readers. Learn how to open device Settings and enable Location services."
---

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3. [Fixing Card Payment Errors and Issues](https://customers.aioapp.com/knowledgebase/pos?hsLang=en#fixing-card-payment-errors-and-issues)

# Fixing GPS Disabled Errors for Card Readers

## What This Means

**This prompt appears because GPS is required for the card reader to work properly. The system cannot operate or pair with the card reader while device Location services are turned off.** 

### **How to Fix It**

To enable your GPS and connect the card reader, follow these exact steps:

1. **Acknowledge the prompt:** Locate the "Your GPS seems to be disabled, do you want to enable it?" message on your screen.
2. **Tap Yes:** Select **Yes** in the dialog to be directed to your device **Settings**.
3. **Turn on Location:** Enable **Location** services within your device Settings so the card reader can operate.

---

#### **Still Need Help?**

If you have enabled Location in your device Settings and the card reader still does not work, please contact our Support Team for further assistance. 

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