Skip to content
English
  • There are no suggestions because the search field is empty.

Managing Insufficient Balance Errors on Gift Cards

What This Means

This error occurs because there are not enough funds on the gift card to cover the full requested transaction amount. 

How to Fix It

To handle the remaining balance and complete the payment, follow these exact steps:

  1. Adjust gift card amount: Enter a lower amount that matches the available balance on the gift card.
  2. Pay remaining balance: Switch to a different payment method to cover the remainder of the total bill.

Still Need Help?

If you have entered a lower amount or attempted to switch payment methods for the remainder and the transaction still fails, please contact our Support Team for further assistance.