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Error: Refund failed

What This Means

This error occurs because the Refund API returned a failure. The system was unable to complete the refund action due to this specific failure response from the API

How to Fix It

To address this issue, follow these exact steps:

  1. Navigate away from the error: Go back to the previous screen or transaction section where the refund was initiated.
  2. Re-attempt the refund: Try to execute the refund process again.
  3. Monitor the outcome: Observe if the refund successfully processes or if the failure returns.

Still Need Help?

If you have gone back and tried the refund again but the failure persists, please contact our Support Team for further assistance