---
title: Failed to Update Ticket!
description: Troubleshooting guide for the 'Failed to update ticket!' error on the POS. Learn how to verify your network connection and successfully save order changes.
---
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1. [Order and Pay](https://customers.aioapp.com/knowledgebase?hsLang=en)
2. [POS](https://customers.aioapp.com/knowledgebase/pos?hsLang=en)
3. [Ticket and Register](https://customers.aioapp.com/knowledgebase/pos?hsLang=en#ticket-and-register)
# Failed to Update Ticket!
## What This Means
**This error occurs when the POS system is unable to save modifications, item additions, or changes made to an active order ticket. Based on system parameters, this issue is typically caused by a temporary application saving glitch or a localized network connectivity drop that prevents the terminal from syncing the updated data with the server.**
### **How to Fix It**
Please perform the following verification and recovery steps to save your ticket changes:
**Step 1: Retry the Update**
- Attempt to save or submit the ticket changes again to see if the system processes the update on the second try.
**Step 2: Check Your Network Connection**
- Verify that the internet or local network connection is active and stable on the POS device to ensure it can successfully transmit the saved data.
---
#### Still Need Help?
If you have retried the update and confirmed that your network connection is stable, but the system continues to display the "Failed to update ticket! Ticket changes could not be saved" error, please reach out to our support team for further assistance.
- [POS](https://customers.aioapp.com/knowledgebase/pos?hsLang=en#main-content)
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- [Splash and App Startup](https://customers.aioapp.com/knowledgebase/pos?hsLang=en#splash-and-app-startup)
- [Fixing Common Tip Problems on Your POS](https://customers.aioapp.com/knowledgebase/pos?hsLang=en#fixing-common-tip-problems-on-your-pos)
- [Quick Fixes for POS Refund and Return Issues](https://customers.aioapp.com/knowledgebase/pos?hsLang=en#quick-fixes-for-pos-refund-and-return-issues)
- [Quick Fixes for General Payment issues](https://customers.aioapp.com/knowledgebase/pos?hsLang=en#quick-fixes-for-general-payment-issues)
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