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Failed to complete the payment

What This Means

This error occurs because the payment could not be completed. The system encountered an issue during processing, preventing the transaction from finalizing successfully on the ticket   

How to Fix It

To resolve this issue and process the payment, follow these exact steps:

  1. Acknowledge the message: Review the "Operation failed, failed to complete the payment" error notification on your screen.
  2. Navigate back: Exit the error message and go back to the original ticket where the transaction was started.
  3. Re-attempt payment: Retry processing the payment for the ticket.

Still Need Help?

If you have gone back to the ticket and retried the payment, but the transaction continues to fail, please contact our Support Team for further assistance.