Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

Resolving "Something went wrong" Error

What This Means

This error occurs because the add or search customer API failed. The system was unable to send or retrieve customer details from the server. 

How to Fix It

To resolve the failure and add or find the customer profile, follow these exact steps:

  1. Retry action: Attempt to add or search for the customer again to see if it was a temporary glitch.
  2. Check connection: If it keeps failing, check your network connection to ensure device connectivity.
  3. Re-submit: Once a stable connection is confirmed, re-submit the customer search or addition request.

Still Need Help?

If you have retried and checked your network connection, but the system continuously displays "Something went wrong (add customer)," please contact our Support Team for further assistance.