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Resolving Unexpected General Errors

What This Means

This error occurs because an unexpected error happened that the app didn't have a specific message for. The mPOS system encountered an unhandled exception or generic processing failure during your workflow. 

How to Fix It

To handle this generic error and resume your tasks, follow these exact steps:

  1. Retry action: Try performing the action again to see if it was a temporary glitch.
  2. Document context: If the error keeps appearing, note down exactly what you were doing and what screen you were on.
  3. Contact support: Report the detailed steps and error behavior to your support team for investigation.

Still Need Help?

If you have retried the action and documented the steps leading up to the issue, but the unexpected error continues to block your workflow, please contact your Support Team for further assistance.