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Resolving Missing Required Modifiers Errors

What This Means

This error occurs because the order has required modifiers that haven't been chosen yet. The system prevents adding the item to the order until all mandatory customizations are specified. 

How to Fix It

To complete the item selection and add it to the ticket, follow these exact steps:

  1. Return to item configuration: Go back to the item options screen in the mPOS app.
  2. Select mandatory choices: Review the modifier groups and make sure all required choices (highlighted or marked mandatory) are selected.
  3. Add to order: Tap the button to add the fully configured item to the order.

Still Need Help?

If you have selected all required modifiers and the mPOS app still prompts that required choices are missing, please contact your Support Team to verify the item menu configuration.