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Resolving Failed Guest Update Errors

What This Means

This error occurs because the customer's details couldn't be saved. The system encountered an issue while trying to update or overwrite existing guest information. 

How to Fix It

To complete the customer detail update, follow these exact steps:

  1. Verify details: Check that all the details entered (e.g., name, phone number, email) are accurate and formatted correctly.
  2. Retry saving: Attempt to save the guest information again in the mPOS app.
  3. Document and report: If the problem persists, note down the changes you were trying to make and report them to support.

Still Need Help?

If you have verified all fields and retried saving, but the customer profile continues to fail to update, please contact your Support Team for further assistance.