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Resolving Failed Employee Rating Submission Errors

What This Means

This error occurs because the app couldn't save the employee rating. The system was unable to transmit or store the submitted review details on the server.  

How to Fix It

To handle a failed rating submission, follow these exact steps:

  1. Retry submission: Try submitting the rating again on the mPOS app.
  2. Document details: If it fails again, note down the employee name and the specific rating intended.
  3. Report issue: Share the recorded details with your manager or report it to your support team for manual entry or assistance.

Still Need Help?

If you have retried the submission and reported the issue to your manager, but continue to experience errors rating employees, please contact your Support Team for further assistance.