How to Resolve the "Provided Token Is Expired" Error
What This Means
This error occurs when the active authentication token securing the current terminal session has surpassed its security lifespan and expired. Based on system parameters, this notice indicates that the user's login session has timed out due to prolonged inactivity or a background token rotation cycle, requiring re-authentication to ensure data integrity and system security.
How to Fix It
Please perform the following recovery steps to refresh your active session:
Step 1: Allow Automatic Token Refresh
- Wait a few moments to let the core application attempt to refresh the login session automatically in the background.
Step 2: Log Out and Re-authenticate
- If the automated refresh loop continues to fail, manually log out of the active user profile on the terminal screen, then log back in using your credentials to generate a fresh authentication token.
Still Need Help?
If you have logged out and logged back in, but the system continues to throw the "Provided token is expired" error or repeatedly forces you out of your session, please reach out to our support team for a security profile review.